Privacy Policy

Effective Date: 26th April 2024

Introduction

This Privacy Policy describes how Business Hand ("we," "us," or "our") collects, uses, and discloses your personal data ("Data") when you use our website www.businesshand.co.uk ("the Site"). It also explains the rights you have under the General Data Protection Regulation (GDPR) regarding your Data.

Data Controller

Data Officer - admin@businesshand.co.uk

Information We Collect

We may collect the following categories of Data:

Identification Data: Name, email address, phone number, mailing address.
Technical Data: IP address, browser type and operating system, pages visited, links clicked, search terms used.
Account Data: Username, password (hashed), and preferences (if you create an account).
Transaction Data: Details about your purchases or transactions on the Site.
Marketing and Communications Data: Your preferences for receiving marketing communications from us.

Legal Basis for Processing Data

We will only process your Data when we have a lawful basis to do so under the GDPR. The legal bases we rely on may include:

Consent: You have explicitly consented to the processing of your Data for a specific purpose.
Contract: The processing is necessary to fulfill a contract with you.
Legal Obligation: We are legally required to process your Data.
Legitimate Interests: The processing is necessary for our legitimate interests, such as improving the Site or sending you marketing communications, provided your interests and rights do not override these interests.

How We Use Your Data

We may use your Data for the following purposes:

To provide and operate the Site
To process your orders and transactions
To send you marketing and promotional communications (only with your consent)
To personalize your experience on the Site
To analyze how users use the Site
To improve the Site
To ensure the security of the Site

Data Retention

We will retain your Data for no longer than is necessary for the purposes for which it was collected. We will then delete or anonymize your Data.

Sharing Your Data

We may share your Data with third-party service providers who help us operate the Site and provide our services. These third-party service providers are contractually obligated to keep your Data confidential and secure. We will not sell or rent your Data to third parties.

Data Transfers

If we transfer your Data to a country outside the European Economic Area (EEA), we will ensure that the transfer is protected by appropriate safeguards, such as standard data protection clauses approved by the European Commission.

Your Rights

Under the GDPR, you have the following rights:

The right to access your Data: You can request a copy of the Data we hold about you.
The right to rectify inaccurate Data: You can request that we correct any inaccurate or incomplete Data we hold about you.
The right to erasure ("the right to be forgotten"): You can request that we delete your Data, subject to certain legal exceptions.
The right to restrict processing: You can request that we restrict the way we process your Data.
The right to data portability: You can request that we provide you with your Data in a structured, commonly used, and machine-readable format and transfer it to another controller.
The right to object to processing: You can object to our processing of your Data, including for direct marketing purposes.

To exercise any of these rights, please contact us using the contact details below.

We use cookies and other tracking technologies to collect information about your use of the Site. You can control cookies through your web browser settings.

We use cookies for important reasons, such as:

To provide a better experience for you.
To identify registered members (users who registered to your site).
To monitor and analyze the performance, operation and effectiveness of the website platform.
To ensure our platform is secure and safe to use.

If you’d like to know more about cookies, visit www.allaboutcookies.org where you’ll find comprehensive information on cookies on a wide variety of browsers as well as details on how to delete cookies from your computer or mobile device.

Essential Cookies Used:

XSRF-TOKEN: For Security Reasons
hs: For Security Reasons
SSR-caching: Used to indicate the system from which the site was rendered
_wixCIDX: Used for system monitoring/debugging
_wix_browser_sess: Used for system monitoring/debugging
consent-policy: Used for cookie banner parameters
TS*: Used for security and anti-fraud reasons
bSession: Used for system effectiveness measurement
fedops.logger.X: Used for stability/effectiveness measurement
svSession: Used in connection with user login
smSession: Used to identify logged in site members

Data Security

We take reasonable steps to protect your Data from unauthorized access, disclosure, alteration, or destruction. However, no website or internet transmission is completely secure.

Children's Privacy

Our Site is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on the Site.

If you have any questions about this Privacy Policy or your rights under the GDPR, please contact us at admin@businesshand.co.uk.

BUSINESS HAND

Privacy Policy